EP 13 Pam Shockley-Zalabak: The Trust Deficit: Economics' Costly Blind Spot

Join host Vinny Tafuro for a compelling conversation with Dr. Pamela Shockley-Zalabak, former Chancellor of the University of Colorado Colorado Springs and leading researcher on organizational trust. Their discussion explores the 50-year decline in social trust, reveals how the 2016 election exposed a crisis in social capital, and examines why orthodox economics has ignored trust despite its role as the market's true "invisible hand." Dr. Shockley-Zalabak shares insights from her decades of research across 400+ organizations and 20 countries, introducing her five-driver trust model and discussing her forthcoming book on navigating our current trust crisis.

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Creators and Guests

Vinny Tafuro
Host
Vinny Tafuro
Vinny is a visionary, futurist, writer, entrepreneur, communications theorist, and economist. A polymath and curious by nature, he is a pioneering advocate for the twenty-first-century economy that is disrupting society’s rigid institutions and beliefs. Vinny’s economic and foresight projects explore the societal and economic shifts being catalyzed by human culture as a result of technology, corporate personhood, and evolving human cognition. An engaging and energetic speaker, Vinny presents on a variety of topics both professionally and through community outreach. He enjoys an active and blended professional, academic, and personal life, selecting challenging projects that offer opportunities for personal and professional growth. He is the author of Corporate Empathy and Unlocking the Labor Cage.
Pamela Shockley-Zalabak
Guest
Pamela Shockley-Zalabak
Pamela Shockley-Zalabak, Ph.D. is President of CommuniCon, Inc., an organizational and leadership development corporation. She and her colleagues have worked for more than 400 for profit and non-profit organizations in the U.S. and countries including Italy, China, India, Israel, Austria, Poland, and Russia. She is Chancellor and Professor Emerita of the University of Colorado Colorado Springs(UCCS) and the author of 10 books and over 100 other publications and productions. She is the founding member of the UCCS Communication Department and continued to teach and conduct research throughout her tenure as Chancellor. As Chancellor, Dr. Shockley-Zalabak was responsible for guiding a 75% increase in students to over 12,500, was responsible for supporting new academic programs, and was part of an over $500,000,000 expansion in campus facilities. Dr. Shockley-Zalabak, as part of her consulting responsibilities, has served as Acting CEO of the United States Olympic and Paralympic Museum and Hall of Fame and works with other non-profits in Colorado and other states. She holds two degrees from Oklahoma State University and a Ph.D. from the University of Colorado Boulder. Pam has served as chair of the Board of the Colorado Springs Philharmonic and was a Boettcher Foundation Trustee.
EP 13 Pam Shockley-Zalabak: The Trust Deficit: Economics' Costly Blind Spot
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